Get Help

Nobody wants to use a foodbank and using one for the first time must be really daunting, scary even. It is therefore really important that the experience of collecting a food parcel is a positive one so that people are encouraged to engage and seek further help to move their lives forward. As volunteers we want potential service users to know Cramlington Foodbank is a really welcoming place to visit. Every person you’ll meet at the foodbank is lovely, there because they want to help. 
 
We hope these quotes from some of our recent clients, referral agencies, donors and volunteers will reassure anyone who needs to use our service that there really is no need to worry. 

- Donors:

"It was our pleasure to support the foodbank during the Christmas season. We are grateful for the important work you do in the community."
 
"We were really happy to help the Cramlington Foodbank this past year. I wish you every success this year and thank you for everything you do."

- Referral Agencies:

“Thank you so much. You really are all angels”.

"I would just like to take the time to express my sincere gratitude at the kindness shown to one of our referred clients by the staff at Cramlington food bank recently. She was blown away by the sheer volume of food that was provided and the sweet gesture of a bunch of flowers. I was so pleased to hear this was such a positive experience for her and know she will feel confident to access further support in the future if the need arises. A great big thank you to all who helped her."

- Clients:
 
“I just wanted to thank you all for your help today, you've been amazing. Thank you so much.”
 
“I’d just like to say thank you so much for today, to you and to the lady who helped me in the foodbank as well. Thank you for the blankets. I really wasn’t expecting anything like that ☺️”.

Volunteers:

"I feel very involved in the foodbank. Everyone is part of the team and it's a happy place to work which I think makes our donors and clients feel more welcome."
 
"I enjoy my time in the foodbank even when it's massively busy. I've always felt supported and encouraged."
 
"I have volunteered at Cramlington Foodbank for a number of years and it is an extremely important part of my week. Being part of a team that helps others is rewarding in so many ways and is a great way to put my life skills to good use."